Be Accessible to Your Customers 24/7/365

24/7 Customer Support & Care Services

“Emenac Call Center Services helps strengthen your relationship with your precious clients by always being there for them. Whether it’s the process of receiving calls or responding to emails”

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Customers are the reason many businesses survive and prosper in their respective industry therefore, it is important for decision makers to maintain a well-organized customer support services and care services. Emenac Call Center Services helps strengthen your relationship with your precious clients by always being there for them. Whether it’s the process of receiving calls or responding to emails, we have a team of highly trained specialists who make sure to be there for your gratified customers around the clock. We don’t believe in keeping our calls on hold and we accomplish that by maintaining a well-connected telephone network. Emenac Call Center Services has the infrastructure to easily entertain your clients anytime and from anywhere.

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Our brand specialists believe in connecting with your clients rather than just limiting themselves to providing information. We have a team of dedicated and flexible conversationalists who make sure to keep every single one of your clients pleased and satisfied. We specialize in providing the best technical support, order taking facilities, help desk and welcome and feedback calling services via our top notch overflow call handling and urgent call handling amenities. No matter how many calls your business receives, we always have a customer support representative ready to take your calls with the same level of compassion and professionalism every time you approach. Being an Emenac Call Center Services client, guarantees your business happy and satisfied customers.

Virtual Receptionist

“Emenac Call Center Services is always at your service. Our fast, well-educated and extraordinarily trained virtual assistants study your product, your business and your services before officially taking over.”

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It is very important to be a multitasker in today’s highly competitive industry and that is when the trained and experienced virtual receptionists of Emenac Call Center Services come to aid. We know you can’t always be able to handle every single task with complete effectiveness and that is why we train our agents according to your product and services in order to help you generate positive results. Whether you need help with scheduling, workforce management, setting appointments or managerial or administrative support, Emenac Call Center Services is always at your service. Our fast, well-educated and extraordinarily trained virtual assistants study your product, your business and your services before officially taking over. We believe in perfection and that is why we never leave any stone unturned.

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Whichever type of business you own, there are instances when third party assistance is required especially when it comes to managing large workforce or other petty issues and procedures. Our virtual assistants provide the best help and support by making sure nothing goes missing or unnoticed. We believe in allowing you to focus on other important things while we take care of all your other less important tasks. We have separate teams trained for different kinds of tasks therefore, you are always in good hands. The image of your business means everything to us once you make us your virtual receptionist.

Call Center Services (Inbound and Outbound)

We understand that customers can call anytime around the clock that is why our agents are always on their toes, ready to assist, answer and handle your business calls. Our telephone lines are backed up with features such as three way calling, intelligent reporting and power dialing.

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Leading the call center industry for the past 13 years, Emenac Call Center Services is known for its eccentric inbound and outbound call center amenities. As far as the inbound services are concerned, our infrastructure and equipment is specially designed for overflow call handling, urgent call handling, after hour answering service and the best order taking facilities. We provide excellent call center services and never assign our team to work on your product or services until they have completely studied the pros and cons of your business. We understand that customers can call anytime around the clock that is why our agents are always on their toes, ready to assist. Once you handover your clientele to us, be advised that every single one of your customers will be accommodated with complete proficiency through our exceptional customer support services.

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The Emenac Call Center Services outbound services also excels in the industry because of the top infrastructure and equipment of the company. Our telephone lines are backed up with features such as three way calling, intelligent reporting and power dialing. We believe in maintaining the quality of every single call made. Whether its telemarketing, sales survey, after sales services or research based calls, we always have the best representatives ready to assist you. Besides from having top notch infrastructure, we also have a lineup of dedicated and flexible agents who are excellent at retaining customers and generating sales.

 

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